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List of Services

Customer Charter

Outlines the service standards you can expect from Galway County Council, including our commitments to quality, accessibility, and continuous improvement.

Customer Service Action Plan

The Customer Action Plan 2025–2029 sets out the standards of service that Galway County Council customers can expect, placing the customer at the centre of everything we do. It is a key enabler of Strategic Goal 1: Business Transformation through Enhanced Customer Service, as outlined in the Corporate Plan 2025–2029 and reflects our commitment to innovation, accountability and continuous improvement.

Data Access Request

You have the right to request access to personal data held about you, obtain confirmation as to whether data concerning you exists, be informed of the content and source of the data and check its accuracy.

Data Protection

Galway County Council protects your personal data. Learn about your rights under GDPR and how to request access or changes to your information.

Data Protection Policy

The Data Protection Policy sets out our commitment to protecting the rights and privacy of individuals and details how we will ensure compliance with the General Data Protection Regulation (GDPR) the Data Protection Acts 1988 to 2003 and the Data Protection Act 2018.

Data Subject Rights Request

Submit a request to access or manage your personal data under GDPR. Complete the form to verify your identity and specify the type of request.

Decarbonising Zone

Oileáin Árann was designated as the Galway County Decarbonisation Zone in the Galway County Council Climate Action Plan 2024-2029.